Refund policy

Thank you for shopping at Genie Megastore.

All sales are final. We do not offer refunds once an order has been delivered.

However, if your product arrives damaged or defective, please contact us within 24 hours of receiving your order and we will review the issue.

To report a problem, contact us at:

📞 Phone / WhatsApp: 76097551

Customers may be asked to provide photos or videos of the product to verify the issue.

Please note:

We do not offer refunds for change of mind.

We do not accept returns after the product has been used.